Moderator of the P2P lending platform in Australia
Vacancy description:
We are looking for an energetic and experienced moderator to work on the P2P lending platform in Australia. Your primary responsibility will be to ensure a safe and secure user experience on the platform, as well as maintaining a high level of trust and transparency in the P2P lending process.
Responsibilities:
- Proactive and responsible moderation of the P2P lending platform in accordance with the established rules and policies of the platform;
- Review and approval of borrower and investor profiles, as well as content posted on the platform;
- Processing complaints and user questions related to the lending process and use of the platform;
- Interact with users politely and professionally, providing information and resolving problems;
- Analyze data and monitor activity on the platform to detect and prevent fraud and violations;
- Collaborate with other departments such as technical support and development to improve the user experience and functionality of the platform;
- Participation in the development and updating of platform moderation rules and policies, taking into account laws and financial regulatory requirements in Australia.
Requirements:
- Experience in platform or social media moderation;
- Knowledge of moderation principles and practices, including reviewing profiles and content, and responding to violations;
- Understanding of the principles and rules of P2P lending and financial regulation in Australia will be an advantage;
- Attention to detail and the ability to make operational decisions in accordance with the policies and rules of the platform;
- Excellent communication skills and ability to work with diverse types of users;
- Ability to work in a team and meet deadlines;
- Knowledge of English at a level sufficient to effectively communicate with users on the platform;
- Interest in the financial sector and P2P lending.
If you’re ready to stand up for security and trust in the P2P lending platform in Australia, we’d love to welcome you to our team!
Vacancy: Website editor for P2P lending platform in Australia
Vacancy description:
We are looking for a talented and responsible editor to work on the P2P lending site in Australia. Your primary task will be to create and edit content on the website to provide information and guidance to potential borrowers and investors.
Responsibilities:
- Development and editing of information content for the main sections of the site, including a description of the lending process, conditions and requirements, as well as the advantages of P2P lending in Australia;
- Writing engaging and informative articles, blogs and news about P2P lending topics, financial tips and industry trends;
- Editing and correcting content, ensuring its compliance with style and grammatical rules;
- Search engine optimization (SEO) of content, including adding keywords and metadata;
- Collaborate with the marketing team and designers to create an attractive and intuitive user interface;
- Collaborate with other departments, such as development and product management, to update and improve site functionality and content;
- Monitoring and analyzing data on traffic and user behavior on the site in order to optimize content and increase its effectiveness.
Requirements:
- Experience working as an editor or content writer on financial or related platforms;
- Fluent English and excellent written communication skills;
- Ability to present complex information in an accessible and understandable form;
- Knowledge of SEO principles and content optimization for search engines;
- Attention to detail and ability to work to deadlines;
- Experience with CMS (Content Management System) will be an advantage;
- An understanding of the principles and practices of P2P lending and the financial industry in Australia would be advantageous.
If you are energetic, creative and ready to create high quality information content for the P2P lending platform in Australia, we are looking for your resume and work samples!